The Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.
Answer telephone calls in a timely and pleasant manner
Assist with mail distribution
Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner
Assist with updating employee phone list as needed
Assist with mailing out monthly resident statements for room and board
Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility
Assists in verification of EPLS and OIG for vendors (initial, monthly & annually)
Perform other duties and tasks as assigned by the Business Office Manager
High School diploma or equivalent is required
Excellent oral/written communication skills
Knowledge of Microsoft Office (Word, Excel, Outlook)
Excellent organizational and customer service skills